Thursday, January 27, 2011

第一次dispute credit card charge

以下是我今天和一个网上信用报告公司的对话。我当时在dispute过去4个月的费用:

我: I don't remember signing up for any re-occurring services.  I just used it once as the website offers free credit report.

公司:  Once you establish your account with us, the service is on.  Yes, the report you requested is free but it says on the website that the first 5 days are free but you have to cancel the membership in the next 2 days to avoid further charges.

我: Are you serious?  Do you really expect me to remember those details in your fine fine fine prints?  I really think your practice is predatory.  You lure a customer in with your so called "free" report and then charge them afterwards without them even knowing it.  I didn't even noticed that I am paying it twenty some bucks a month for the past 4 months until yesterday.  That's why I am filing a dispute with my credit card company.

公司:  Sorry Sir, but you should have canceled the service in those two days if you don't need the service.

我: (I am getting kinda mad at this moment)  I understand you got a job to do and you have to say what you have to say.  But as a consumer, I gotta say what I have to say as well.  I think it's totally unfair for a regular customer to remember all the details.  48-hour window to cancel?  Is this some kinda appointment I have with my dentist?  Also even my dentist calls me before the appointment to remind me about it.  Did you even contact me after 5 days to remind me that I need to cancel the membership in the next 2 days?  No, you DIDN'T.  It's not about the money.  It's about taking a stand.  I've put up with these predatory practices in the past, but not this time.  I am fed up with it.  I am no way in hell paying for these 4-month of membership fees.

公司:  OK, Sir, if you really want to get the money back, you have to write to our Customer Service Center about this.  The address is ...

我:  (I cut her off right there)  Listen, I am not gonna write anything to anyone.  You basically treat me like a rabbit in the circus.  I have to jump through more hoops to get the little carrot.  No way.  I need the money now and from you.  If I don't get the refund today, I will file a formal complaint to the Small Business Bureau about your little practice and I am gonna do other things.  I don't know what I am gonna do yet, but I sure will do something.  I am willing to go whole nine yards on this one.  

公司:  OK, Sir.  All I can do, within my capability, is to refund you this month's charge, which is $22.  And no more future charges will occur either.  Can we do that?

我:  Oh, sure.  Let's do it. (I was happy to get anything back actually)
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以前无数次被这样的东西搞过,一直都懒的争论。这次实在不爽,当时也没打算能要回来什么钱,反正就是发发牢骚,想不到居然还真的弄回来一个月的钱。看来有啥事,还真要较劲才行。

Sunday, January 23, 2011

这才叫滑板

冬天来了,又是滑板时节。最近很着迷,捡起4年没用的板子,到处征战。偶然看到这个视频,呵呵,才知道什么叫“滑板”。敬献给所有滑板迷,共勉!


Monday, January 10, 2011

新皮鞋与创可贴

我非常不喜欢买新皮鞋,因为每次新鞋的磨合期都是一部血泪史。但老皮鞋在修补两次之后,再次敞开了肚皮,我不得不面对现实。鞋子倒挺好看,可惜血泪史还是血泪史。我去朋友家没走几步路,脚后跟就磨出了两个大水泡。

朋友见我痛苦,大冬天的自告奋勇去给我买创可贴。很快,他回来了,但买回来的创可贴看上去很先进,我没见过,里面居然还有点软软的东西。我朋友还说这是高级东西,“我捡最贵的给你买的,你放心用吧。”我也没仔细看,就赶快贴上了。


不知道怎么了,后来几天我发现我的水泡不仅破了,而且还有点灼烧一样的疼。表层的皮给蜕掉一大层。“奶奶的,这鞋子太恐怖了!”我嘀咕着。好在我脚后跟最痛的几天赶上放假,不用穿皮鞋。通过将近2个礼拜的恢复,原来的伤口总算愈合了。

今天我再次上班,出门时候小心翼翼的又把朋友给我买的创可贴贴上。心想,这些应该好了吧。真是见鬼,我上班就这么几步路,马上又觉得脚后跟开始疼。“可能创可贴没贴对地方。”我又开始分析了。

我匆忙跑到楼下的药房,打算买一些新的创可贴来重新贴一遍。在药店乱逛的时候,我突然看到了一大排什么“Wart Remover”的创可贴产品,就是清除老茧,鸡眼的东西。我看着看着就觉得不对,这些东西怎么这么眼熟呢?仔细再一打量,差点没晕死,这就是我朋友给我买的东西!!!

这些贴上去就能除鸡眼的东西,都是通过深度灼烧皮肤,把坏皮弄死,然后来杀菌的。反正不是强酸就是强碱。结果我傻乎乎的,一直在用这个东西对付新鞋子,人间杯具啊。

现在总算换上了正常的创可贴,感觉好太多了。我真是太乌龙了。